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HomeKnowledge base

Knowledge base

Welcome! Get informed, find answers.

Getting started

12
  • What is Snobal?
  • Headset hygiene
  • Entering passcode
  • Confirming attendee (participant) details
  • What is the Snobal knowledge base?
  • Getting started: setting up your Pico Neo 2 headset and launching an experience
  • Getting started on Snobal – Step by Step
  • Getting started on Snobal VR – step by step
  • Setup an attendee on VR Collaboration extension, Sphere (On Desktop)
  • Pair devices to Snobal
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Headsets

23
  • Headset hygiene
  • What headsets does Snobal support?
  • VR device : Pico Neo 2 Eye headset details [ image]
  • VR hand controllers: Pico Neo 2 Eye
  • Face cushion: Pico Neo 2 Eye
  • Volume: Pico Neo 2 Eye
  • Powering on VR headset: Pico Neo 2 Eye
  • Fitting VR headset: Pico Neo 2 Eye
  • Boundary setup: Pico Neo 2 Eye
  • Charging VR headset: Pico Neo 2 Eye
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FAQ's

44
  • What is Snobal?
  • Where is data stored from Snobal?
  • How frequently is Snobal updated?
  • What is the login environment for Snobal?
  • What are the printing requirements/plug-ins of Snobal?
  • What file types can be uploaded to Snobal?
  • How scalable is Snobal?
  • Can Snobal manage multiple headsets?
  • Can Snobal manage multiple VR and AR experiences?
  • We have VR/AR content that is currently ‘standalone”. Can we have this deployed on Snobal?
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Support

1
  • Submit support ticket
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Updates

4
  • How frequently is Snobal updated?
  • Snobal and product updates
  • Snobal updates
  • Snobal SDK updates
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Snobal admin dashboard

32
  • What is Snobal?
  • How frequently is Snobal updated?
  • Deployment within organisation’s ICT system
  • Data residency
  • Data backup
  • Bandwidth
  • Reporting options available from Snobal Cloud
  • Snobal and product updates
  • What headsets does Snobal support?
  • How do I sort user activity reporting by date in my dashboard on Snobal?
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Snobal APK

4
  • Device management using Snobal Cloud APK
  • Total file size limit of Snobal Cloud APK
  • Accessing the Snobal Cloud APK
  • Getting started on Snobal – Step by Step
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Developer documentation

5
  • Getting started: Snobal Cloud APK
  • Device management using Snobal Cloud APK
  • Total file size limit of Snobal Cloud APK
  • Snobal Cloud SDK
  • File export guidelines for 3D models
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Snobal VR

6
  • Getting started on Snobal VR – step by step
  • Setup an attendee on VR Collaboration extension, Sphere (On Desktop)
  • Pair devices to Snobal
  • Setup VR Collaboration extension on Snobal
  • Setup Deployment Profile on VR collaboration, Sphere (on Desktop)
  • Pair device on VR collaboration (On Desktop)
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Snobal SDK

2
  • Snobal Cloud SDK
  • Snobal SDK updates
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ABN: 66 114 519 087
ACN: 114 519 087

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